Privacy Policy

Version 1.0 - Apr 8, 2024

Loopin LTD (“we,” “us,” or “our”) operates the Allmo app and is committed to protecting your privacy. We are registered with the Information Commissioner’s Office (ICO) in the United Kingdom as a data controller, demonstrating our commitment to GDPR compliance. ICO Registration Number: 00018604329

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using Allmo, you agree to the practices outlined in this Privacy Policy. If you do not agree, please discontinue use of the app.

Information We Collect

Personal Information

We collect the following personal information when you use the app:

  • Vehicle Registration Details: Required for MOT and vehicle enquiry services.

  • Location Data: Used for EV charging station and fuel station recommendations.

  • Contact Details: Such as your email, for account setup and notifications.

Anonymous Data

We also collect anonymous information to improve the app:

  • App Usage Data: Analytics on how you interact with Allmo.

  • Device Information: Including your operating system, app version, and device type.

How We Use Your Information

We use the information we collect to:

  1. Provide and improve Allmo services.

  2. Send reminders for MOT, insurance, and service schedules.

  3. Show relevant data like EV charging locations and fuel prices.

  4. Monitor app performance and user engagement.

  5. Communicate updates, support, or promotional messages (when applicable).

Third-Party Services

Allmo integrates with trusted third-party services to deliver features and functionalities. These third parties may process data as part of their services. Below is a list of third-party providers and their roles:

Service
Provider
Purpose

Subscription Management

RevenueCat

Paywall implementation and subscription analytics.

Database Storage

MongoDB

Secure storage of user data, including vehicle and account information.

Analytics

Firebase Analytics

Anonymous app usage tracking to monitor app performance.

EV Charging Data

OpenChargeMap

Providing EV charging locations based on user location.

Fuel Station Data

Gov.uk Fuel price service

Provides fuel prices; all requests are handled internally without sharing user data.

Location Services

OpenCageData

Converts postcodes into latitude/longitude coordinates for location-based features.

Vehicle Information

Gov.uk Vehicle Enquiry API

Sends vehicle registration to retrieve MOT and vehicle status.

Feature Requests

Wishkit.io

Collects and processes in-app customer feature requests.

Cookies

The Allmo app does not use cookies directly. However, third-party services like Firebase Analytics may use cookies or similar technologies to collect anonymous usage data. You can manage cookie preferences through your device settings.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Anonymous data may be retained indefinitely for analytics purposes. Specific retention periods include:

  • Vehicle and Account Data: Retained while you are an active user of Allmo.

  • Location Data: Retained temporarily during session use.

Managing Your Privacy Preferences

You can manage your privacy settings within the My Account section of the app:

  • Opt-Out of Analytics: Disable tracking by Firebase Analytics.

  • Request Data Deletion: Contact us to request account deletion and data removal.

Data Security

We implement robust measures to secure your personal data:

  • API Key Protection: All API access requires secure keys.

  • Encrypted Databases: Data stored in MongoDB is encrypted.

While we strive to use commercially acceptable methods to protect your data, no system is entirely secure.

GDPR Compliance

We are registered with the Information Commissioner’s Office (ICO) as a data controller.

ICO Registration Number 00018604329

If you are located in the European Union, you have the following rights under GDPR:

  1. Access Your Data: Request a copy of the data we hold about you.

  2. Correct Your Data: Update or correct inaccuracies in your personal data.

  3. Port Your Data: Request a portable copy of your data.

  4. Delete Your Data: Request that we delete your data, subject to legal obligations.

To exercise these rights, contact us at privacy@allmo.io

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email. The effective date of the latest version will always be noted at the top of this document.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@allmo.io

Address: If you have any questions about this Privacy Policy, please contact us at: Loopin LTD 85 Great Portland Street First Floor London W1W 7LT